At Doon Trading Academy, we value transparency and strive to provide clarity on payments and refunds for our courses and services. Please read this policy carefully before making any purchase.
1. Payment Terms
All course fees must be paid in full before access is granted.
Payments can be made through UPI, bank transfer, credit/debit card, or other available payment gateways listed on our site.
GST and any applicable taxes are included/excluded as specified on the checkout page.
2. Refund Policy
We follow a limited refund policy to ensure fairness and accountability for both our users and team. Refunds may be issued only under the following circumstances:
Failure to De.r: If we are unable to provide access to the course or service, or if we fail to de.r the course within the committed timeline of 3 months, a full refund will be processed.
Duplicate Payment: If a payment is accidentally made twice, the extra amount will be refunded within 7–10 business days.
Technical Error: If a transaction fails but the amount is deducted, and no access is granted, we will verify and process a refund if we receive the amount.
No Refunds Will Be Provided For:
Change of mind after purchase.
Partial course completion or dissatisfaction after access is granted.
3. Course Transfers / Substitutions
Course enrollment is non-transferable.
In exceptional cases, transfer requests may be considered at our discretion.
- Contact Us
For any payment-related queries or refund requests, please contact us at support@doontradingacademy.in with your payment receipt and details of the issue.